- We ship everyday except weekends and bank holidays worldwide.
INTERNATIONAL SHIPPING METHODS:
STANDARD INTERNATIONAL (US POSTAL SERVICE)
- Delivery time: 14 to 26 days worldwide.
- Shipping fee: $29 / $39 / $49 and up.
- It will ship via United States Postal Service
- It will be delivered via Your Country's Postal Service.
- Online tracking will be available and limited in the U.S.
- Delivery options may vary depending your country's rules and regulations: a) To your door b) or Pick up from the post office.
EXPRESS INTERNATIONAL (UPS)
- Delivery time: 4 to 7 business days worldwide via UPS.
- Shipping fee: $69 and up.
- Online tracking is always available on UPS.com website.
- Guaranteed on time Delivery.
- Delivered to your door by UPS. (All countries, always)
VAT, TAX AND CUSTOMS:
- We ship to over 100 countries. Most of the time there is no additional fee, sometimes there is.
- If you are ever charged, please be prepared to cover these charges, Dino Lingo has nothing to do with this and is not responsible for these charges.
- Dino Lingo DVDs are compatible with any DVD player and computer worldwide.
- Each country uses different video formats; NTSC, PAL, SECAM.
- Dino Lingo ships the appropriate DVD format for each country. All regions.
- Dino Lingo products are 100% money back guaranteed.
- All merchandise may be returned within 60 days of purchase for a refund.
PACKAGE WEIGHT (includes brown shipping box):
Song CD: 5 oz / 0.2 KG
DVD set: 13 oz / 0.4 KG
Flashcard set: 1 lb 3 oz / 0.5 KG
Standard Set: 1 lb 12 oz / 0.8 KG
Storybook Set: 2 lb 5 oz / 1.1 KG
Deluxe Set: 3 lb 13 oz / 1.8 KG
Premium Set: 5 lb 4 oz / 2.4 KG
PACKAGE DIMENSIONS (includes brown shipping box)
Song CD: 6"x6" / 15x15 cm
DVD set: 9"x6"x2" / 23x15x5 cm
Flashcard set: 9"x6"x2" / 23x15x5 cm
Standard Set: 9"x6"x2" / 23x15x5 cm
Storybook Set: 12"x9"x3" / 30x23x8 cm
Deluxe Set: 12"x9"x3" / 30x23x8 cm
Premium Set: 12"x9"x3" / 30x23x8 cm
CENTRAL AND SOUTH AMERICA;
- If you select UPS fast shipping, the package will be delivered to your door.
- If you select Standard shipping, there is NO door delivery. You will receive a paper note to pick up your package from the local postal office.
- There may be an additional customs fee by your government.
If you already placed an order and have a question related to your package, please contact us.
- Call 1.239-208-4222 (Monday thru Friday 9 am to 5 pm EST),
- Email us at; firstname.lastname@example.org
- Please make sure to add your Order ID number "DL..." in your email.
- Thank you!