Worldwide Shipping

  • We ship everyday except weekends and bank holidays worldwide. 

INTERNATIONAL SHIPPING METHODS:

STANDARD INTERNATIONAL (US POSTAL SERVICE)
  • Delivery time: 14 to 26 days worldwide. 
  • Shipping fee: $29 / $39 / $49 and up. 
  • It will ship via United States Postal Service 
  • It will be delivered via Your Country's Postal Service
  • Online tracking will be available and limited in the U.S.
  • Delivery options may vary depending your country's rules and regulations: a) To your door b) or Pick up from the post office. 
EXPRESS INTERNATIONAL (UPS)
  • Delivery time: 4 to 7 business days worldwide via UPS.
  • Shipping fee: $69 and up.
  • Online tracking is always available on UPS.com website. 
  • Guaranteed on time Delivery. 
  • Delivered to your door by UPS. (All countries, always)
VAT, TAX AND CUSTOMS:
  • We ship to over 100 countries. Most of the time there is no additional fee, sometimes there is.
  • If you are ever charged, please be prepared to cover these charges, Dino Lingo has nothing to do with this and is not responsible for these charges. 
DVD FORMATS:
  • Dino Lingo DVDs are compatible with any DVD player and computer worldwide.
  • Each country uses different video formats; NTSC, PAL, SECAM.
  • Dino Lingo ships the appropriate DVD format for each country. All regions.

RETURN POLICY:

  • Dino Lingo products are 100% money back guaranteed.
  • All merchandise may be returned within 60 days of purchase for a refund.
PACKAGE WEIGHT (includes brown shipping box):

Song CD: 5 oz / 0.2 KG
DVD set: 13 oz / 0.4 KG
Flashcard set: 1 lb 3 oz / 0.5 KG
Standard Set: 1 lb 12 oz / 0.8 KG
Storybook Set: 2 lb 5 oz / 1.1 KG
Deluxe Set: 3 lb 13 oz / 1.8 KG
Premium Set: 5 lb 4 oz / 2.4 KG

PACKAGE DIMENSIONS (includes brown shipping box)

Song CD: 6"x6" / 15x15 cm
DVD set: 9"x6"x2" / 23x15x5 cm
Flashcard set: 9"x6"x2" / 23x15x5 cm
Standard Set: 9"x6"x2" / 23x15x5 cm
Storybook Set: 12"x9"x3" / 30x23x8 cm
Deluxe Set: 12"x9"x3" / 30x23x8 cm
Premium Set: 12"x9"x3" / 30x23x8 cm

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CENTRAL AND SOUTH AMERICA; 
  • If you select UPS fast shipping, the package will be delivered to your door.  
  • If you select Standard shipping, there is NO door delivery. You will receive a paper note to pick up your package from the local postal office. 
  • There may be an additional customs fee by your government.

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If you already placed an order and have a question related to your package, please contact us. 
  • Call 1.239-208-4222 (Monday thru Friday 9 am to 5 pm EST),
  • Email us at; info@dinolingo.com
  • Please make sure to add your Order ID number "DL..." in your email.
  • Thank you!

 

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